Privacy Policy – Website

 

1. Who we are

 

1.1.1 Safeguard Engineering Ltd’, ‘we’ ‘us’ or ‘our’ refers to Safeguard Engineering Ltd and its subsidiaries. 

 

1.1.2. This policy applies to:

      • Safeguard Engineering Ltd;  
      • Safeguard Helidecks;  
      • Safeguard Vertiports.

    2. Collecting your personal information

     

    2.1     Information we may collect about you 

     

    2.1.1.  Your personal data may be collected when you:

    • Correspond with us by email or telephone;
    • Submit an enquiry via our website or social media;
    • Subscribe to our newsletter or marketing communications.

    2.1.2. Personal data may include:

      • Your name;
      • Your job title;  
      • Contact details including email address, phone number(s) and business address;  
      • Any other personal data collected in the legitimate interests of operating our business.

    3. How your information will be used

    3.1.1  Your information will be used to:

    • Respond to enquiries made by telephone or email;  
    • Fulfil any request or contractual obligations to you;  
    • Measure the effectiveness of our marketing;
    • Improve our website and user experience;
    • Meet legal and regulatory obligations;
    • To send you company and industry information and details of our products and services.

     

    4. Visiting our websites

     

    4.1.1. We use Google Analytics to monitor and analyse our website traffic to collect basic data (detailed in 4.1.3) about how visitors use our websites. Google Analytics Terms of Service (www.google.com/policies/privacy/partners/) prohibits the collection of personally identifiable data such as name, email address or billing data.

     

    4.1.2. We use cookies to help you navigate efficiently and perform certain functions. You will find detailed information about all cookies on our website. The cookies that are categorised as “Necessary” are stored on your browser as they are essential for enabling the basic functionalities of the site. We also use third-party cookies that help us analyse how you use the website, store your preferences and provide the content and advertisements that are relevant to you. These cookies will only be stored in your browser with your prior consent. You can change you cookie consent preference at any time.

     

    4.1.3.  The following data is collected when you visit our websites:

    • Demographics: Information about the user’s device, browser and operating system;
    • Location: General location data, but not precise location;
    • User ID (if implemented): Allows tracking of user behaviour across different devices;
    • Session data: Information about session duration, pages visited, page views and navigation;
    • Traffic source data: Information about referral sources and keyword search terms used to find the website;
    • Event data: Information on buttons clicked, form submissions, downloads and custom events.

    5. Security and performance

     

    5.1.1. We use third party services to help maintain the security and performance of our websites. To deliver this service, it processes the IP addresses of visitors to the websites. Privacy statements for third party providers are available on request.

     

    6. Data Retention

     

    6.1 We will retain your personal data whilst providing our services to you and/or in accordance with the completion of a contractual obligation. Your personal data may be retained for a period of up to 5 years.

     

    6.2.2  Where you have opted in to receive our marketing emails, we will send these to you and retain your data until you opt out and/or request that your information is deleted.

     

    6.2.3 We endeavour to ensure that your information is stored and used securely, and who sees it is controlled to help prevent unauthorised access to it.

     

    7. Sharing your information

     

    7.1.1  Your details may be shared with selected third parties to enable us to provide services, support and enable us to market our services or to fulfil our contractual obligations. We will do so if:

    • If the scale of the request means we cannot assist, we may pass this to a third party partner to assist you with your enquiry;
    • It is required to provide our services to you;
    • Where we are required to do so to comply with a legal obligation or to protect the rights or safety of others.

    7.1.2 Third parties include, but are not limited to:

    • Our insurers;
    • Our marketing emailing platform and website platform providers;
    • Analytic and search engine providers such as Google Analytics;
    • Any other third party you consent or ask us to share your data with.

    7.1.3 Third party privacy statements are available on request.

     

    8. Opting out or withdrawing consent

     

    8.1.1 You have the right to:

    • Access your personal data;
    • Request correction of inaccurate data;
    • Request deletion of your data;
    • Restrict processing;
    • Object to processing;
    • Request data portability;
    • Withdraw consent where applicable.

    8.1.2 To exercise any of these rights, please email: marketing@safeguardengineering.co.uk

     

    8.1.3  Please note that we will require proof of identity before providing any personal information to prevent unauthorised access.

     

    9. How to contact us

     

    9.1.1 Any queries or requests should be addressed to the following: 

    • GDPR Team
      The Quorum
      Bond Street South
      Bristol
      BS1 3AE

     

    Date of Release: 08 September 2026   
    Revision: 1.3