1.1.1 Safeguard Engineering Ltd’, ‘we’ ‘us’ or ‘our’ refers to Safeguard Engineering Ltd and its subsidiaries.
1.1.2. This policy applies to:
2. How we use your information
Information we may collect about you
2.1.1. Your personal data may be collected and processed as follows:
2.1.2. Personal data may include:
3. Visitors to our websites
3.1.1. We use Google Analytics to monitor and analyse our website traffic to collect basic data (detailed below) about how visitors use our websites. Google Analytics Terms of Service (www.google.com/policies/privacy/partners/) prohibits the collection of personally identifiable data such as name, email address or billing data.
3.1.2. The following data is collected when you visit our websites:
5. Security and performance
5.1.1. We use third party services to help maintain the security and performance of our websites. To deliver this service, it processes the IP addresses of visitors to the websites. Privacy statements for third party providers are available on request.
6. People who contact us via social media
6.1.1. If you send us a private or direct message via social media the message will be stored by us for 12 months. It will not be shared with any other organisations.
7. If you call us
7.1.1. We may collect the following information:
7.1.2. This information is provided to the appropriate member of staff and is used to respond to your enquiry.
8. If you email us
8.1.1. If you contact us via email you may be asked to provide the following information:
8.1.2. This information is provided to the appropriate member of staff and is used to respond to your enquiry.
8.1.3. We will monitor emails sent to us, including file attachments, for viruses or malicious software. Please be aware that you have a responsibility to ensure that emails you send are within the bounds of the law.
9. How your information will be used
10. Sharing your information
10.1.1. Your details may be shared with selected third parties to enable us to provide services, support and enable us to market our services or to fulfil our contractual obligations. We will do so if:
10.1.2. Third parties include, but are not limited to:
10.1.3. Third party privacy statements are available on request.
11. How long we retain your personal data
11.1.1. We will retain your personal data whilst providing our services to you and/or in accordance with the completion of a contractual obligation. Your personal data may be retained for a period of up to 5 years.
11.1.2. Where you have opted in to receive our marketing emails, we will send these to you and retain your data until you opt out and/or request that your information is deleted.
11.1.3. We endeavour to ensure that your information is stored and used securely, and who sees it is controlled to help prevent unauthorised access to it.
12. Opting out or withdrawing consent
12.1.1. You may withdraw your consent at any time. To do so, please email: firstname.lastname@example.org
13. Information requests
13.1.1. You may, under General Data Protection Regulation (GDPR), submit a request to access information held about you, the purpose of the information and details of any third party who we have shared this information with.
13.1.2. You can make an information access request by writing or emailing us at the address below.
13.1.3. Please note that we will require proof of identity before providing any personal information to prevent unauthorised access.
14. How to contact us
14.1.1. Any queries or requests should be addressed to the following:
Suite 401 QC30
30 Queens Charlotte Street
|Document Owner: Quality Controller||Revision: 1.0|
|Print date: 24 August 2023|